Network capacity and latency optimization work has been completed for high-demand live streaming traffic, including major NFL events. The upgrades are designed to improve stability, responsiveness, and stream delivery performance during periods of elevated viewing demand. No customer action is required.
Network capacity and latency optimization work has been completed for high-demand live streaming traffic, including major NFL events. The upgrades are designed to improve stability, responsiveness, and stream delivery performance during periods of elevated viewing demand. No customer action is required.
The catch-up server was updated as part of routine maintenance. During the maintenance window over the last two days, a small number of streams temporarily had catch-up unavailable. The maintenance has been completed and catch-up service is operating normally.
Chat System experienced delayed real-time loading, preventing some messages and replies from appearing instantly. The issue was resolved by optimizing the servers and application software.
LAST CHECKED · Sep 30, 2026, 10:35 AM UTC
Choose a date to view every published update from that day forward.
Network capacity and latency optimization work was completed for high-demand live streaming traffic, including major NFL events.
The catch-up server was updated during routine maintenance. A small number of streams had catch-up temporarily unavailable during the maintenance window over the last two days.
Chat System experienced a real-time loading issue that prevented some messages and replies from appearing instantly.
Byteflix experienced user authentication problems and a partial block affecting SafeSearch filtering.
TiviMate connectivity issues affected service access for users.
The EagleCast website was unavailable due to a hosting error. The issue has been resolved and website service has returned to normal.
Some streams were not working due to a DNS resolution issue associated with the NordVPN ISP path.
Guide data refreshes for a small number of channels were delayed for approximately 14 minutes.
A minor cache synchronization event caused brief request retries at part of the Toronto edge.
A small number of customer portal requests experienced elevated response times for approximately 11 minutes.
August status tracking opened with all primary EagleCast platform services operational.
Planned capacity optimization completed without service interruption.
Program guide refreshes were delayed for some channels.
Traffic was automatically shifted away from one New York edge node.
System upgrade completed successfully.
Some login requests were slower than normal for approximately 18 minutes.
Monthly status history started with all primary EagleCast platform services operational.